SaaS Skin Chat
THE JOURNEY
Every conversation with TNB Skin Chat begins with understanding the customer and ends with a curated product recommendation they can trust.
The customer takes a quick selfie scan. Our AI analyzes 24+ visible skin characteristics — fine lines, pores, blemishes, redness, pigmentation, and more — creating a detailed skin profile in seconds.
The AI chat then asks guided questions to refine the profile: skin type, lifestyle factors, current routine, key concerns, and skincare goals. This builds a complete, contextual understanding of the customer.
With the profile built, every conversation becomes personalized. The chat adapts to the customer's language, concerns, and preferences — offering advice, answering product questions, and explaining ingredients in plain language.
Based on the scan, quiz, and conversation, the AI recommends products from your catalog that truly match the customer's needs. It explains why each product suits them, building confidence and driving conversions.
INTELLIGENT CONVERSATIONS
Every TNB Skin Chat is trained specifically on your brand, products, and skincare philosophy. It can answer questions with accuracy and confidence that builds trust.
The AI knows every product in your catalog — ingredients, benefits, usage instructions, and which skin types they suit best.
Customers can ask about specific ingredients like niacinamide, retinol, or hyaluronic acid. The AI explains what they do, how they work together, and whether they're right for this customer's skin.
Instead of generic suggestions, the AI explains why a particular product is recommended based on the customer's unique skin profile, concerns, and goals. This builds confidence and reduces returns.
The chat guides customers on how to build a complete routine, what order to apply products, and how to combine items from your range for maximum effectiveness.
BEYOND ONE-SIZE-FITS-ALL
Today's customers demand personalized experiences — not generic product pages. TNB Skin Chat transforms every interaction into a tailored conversation that drives confidence, trust, and conversions at scale.
Traditional approach: "This serum reduces wrinkles."
TNB Skin Chat approach: "Based on your scan, I can see fine lines around your eyes and slight texture unevenness on your forehead. Our [Product Name] combines retinol and peptides to target both concerns. Because your skin is on the sensitive side, I'd recommend starting 2-3 times per week and building up tolerance."
Higher Conversion Rates
Customers buy when they feel understood. Personalized explanations build confidence and reduce hesitation.
Reduced Returns
When customers know exactly why a product suits them, they're less likely to return it.
Increased Basket Size
The chat can suggest complementary products that work together for the customer's specific profile.
Brand Loyalty
Customers who receive personalized guidance return more often and recommend your brand to others.
GLOBAL REACH
No matter where your customers are, TNB Skin Chat speaks their language. Deploy globally without localization delays.
Not just translation — the AI understands nuance, cultural context, and skincare terminology in each language.
Launch your AI chat in new markets immediately. No need to hire local support teams or wait for translations.
Your brand personality and product expertise remain consistent across every language and region.
The chat automatically detects the customer's preferred language and adapts seamlessly.
A quick 15-minute walkthrough with your brand's styling applied. We'll demonstrate the AI Skin Chat, conversation flows, product integration, and how it seamlessly integrates with your existing e-commerce experience.
Schedule a quick demoDrop us your details and we'll get back within 24 hours to discuss how TNB Skin Chat can transform your customer experience.
Advanced AI-powered skincare technology for retail businesses. Developed with data securely managed in Ireland, EU.
+353 (21) 4214219
hello@tnbskinretail.com
Cork, Ireland • Galway, Ireland • Montpellier, France
AI-powered skin analysis and personalized skincare guidance apps for everyone
Enterprise AI solutions for personalized e-commerce experiences at scale
Professional-grade AI analysis tools for dermatology and aesthetic practices
© 2025 TNB Skin Retail, KeynetAI Ltd. An Irish Registered Company.
Designed & Developed in Cork, Ireland, EU
